Collision & Roadside
Being a member of the Subaru family means you have access to our network of Subaru Certified Collision Repairers,
and Roadside Assistance Program, both dedicated to getting you back on the road again.
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Certified Collision Repairers
Getting your Subaru repaired by our Certified Collision Repairers will ensure the highest standard of safety, performance and retained value for your vehicle.
These experts use Genuine Parts and maintain warranty.
Choice of Repairer on your Insurance Policy
If you want peace of mind that comes from choosing a Subaru Certified Collision Repairer, you’ll need an insurance policy that gives you a ‘choice of repairer’ option. This option is available on policies such as Subaru Insurance.
Maintaining Your 5-Star Standard
Genuine Subaru Parts maintain an exact fit and exceptional standard of quality, while ensuring the safety and performance of your Subaru.
Genuine Subaru Parts, supplied to your repairer via our retail network and used in your car’s repair, are covered by Subaru’s comprehensive warranty, whereas non-genuine parts are not. After an accident the last thing you want is a repair job that could compromise you and your family’s safety.
Involved in a collision?
If you’ve been involved in a collision with your Subaru, call our dedicated team on 1800 737 179. We’re available 24 hours a day, 7 days a week.
Collision Parts Warranty
Genuine Subaru Parts are the best choice of replacement parts for your Subaru. Manufactured, tested and approved by the factory they are designed to the exacting specifications for every Subaru model. Anything less could compromise the performance, safety and value of your car.
All Genuine Subaru Parts fitted by your Subaru Certified Collision Repairer are covered by Subaru’s Comprehensive Parts Warranty for 12 months.
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Roadside Assistance Program
When purchasing a Subaru, you have the chance to become a part of our Australia-wide Roadside Assistance Program for added peace of mind.
When you take the road less travelled, you’re going to get wet and dirty. But when the unthinkable happens and your Subaru is set back by a collision or a breakdown, you can rest assured that help is no more than a phone call away.
Our Subaru Roadside Assistance Program offers you peace of mind when you’re out on the road. We aim to solve problems quickly and efficiently so you and your Subaru can get back on the road as soon as possible.
If you’re in need of Roadside Assistance, call 13 11 11 today. We’re available 24 hours a day, 7 days a week.
Complimentary 12 Month Subaru Roadside Assistance and Club Membership
Subaru Australia has teamed up with your local state motoring organisation to offer you a complimentary 12 Month Subaru Roadside Assistance
and Club Membership to your State Motoring Club, giving you peace of mind on the road and member-exclusive access to lifestyle benefits around the country.
If you’re in need of Roadside Assistance, call 13 11 11.
Subaru Solterra 5 Year Roadside Assistance and Club Membership
Subaru Solterra Owner’s will enjoy 5 Years of Subaru Roadside Assistance and Club Membership to your State Motoring Club,
helping you get to where you need to be. If you’re in need of Roadside Assistance, call 13 11 11. Full terms and conditions listed here.
National Premium Assist
We’ve got the eligible Premium customers covered with Subaru’s Premium Assist, ensuring you are in safe hands nationwide.
On top of general roadside assistance, you’ll enjoy additional Personal Benefits if you breakdown more than 100km away from home.
If you are broken down, call 1800 078 227.
Subaru Multi-Year Roadside Assistance and Club Membership
If you have purchased a vehicle as part of a national sales retail campaign offering Multi-Year Roadside Assistance and
Club Membership, the Terms and Conditions are listed below.
March 2018 Retail 5 Years Roadside Offer: click here for Terms and Conditions
September 2017 Retail 5 Year Roadside Offer: click here for Terms and Conditions
October 2018 to December 2018 5 Year Roadside Offer: click here for Terms and Conditions.
November 2019 Off the Leash Demonstrator Offer: click here for Terms and Conditions.
Need to know more?
For further information, visit the relevant website for your State or Territory
Disclaimers:
For Subaru’s Club Membership offer, eligible customers are those retail and novated lease customers who opt into the 12 Months Roadside Assistance Program
at time of new vehicle delivery. For Subaru’s Premium Assist, eligible customers are Fleet, Government and Corporate buyers, and all customers who have
purchased a Subaru Service Plan. Rental companies excluded from both programs.
General Enquiry
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